30 Day Money Back Guarantee
We want you to be happy with your purchase from the Olfi online shop and we’d like you to be able to try your camera to make sure it suits your needs and expectations*. If at any time within 30 days of receiving your order, you are not 100% satisfied with your purchase you may return it to us for a refund – No questions asked**. Just read our TrustPilot of happy customers!
Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our Money Back Guarantee.
Associated upgraded shipping option fees are not refundable.
PLEASE NOTE: this guarantee only applies to orders placed on our web store www.olficamera.com. To qualify for a refund, return your Olfi product in the original box, including device, charger, battery, instructions and other components. All merchandise must be in like new condition.
Shipping charges may apply.
Looking for the Break It Replace It Guarantee from Olfi? Click here.
*30day guarantee applies to the light use of the camera (only) in order to confirm the image quality, explore the menu options and gain more knowledge about what the camera does. The protective waterproof housing should not be used during this test phase. Once the case has been used with the camera, you are deemed to have accepted the sale of the camera, and your 12months manufacturer’s warranty is activated.
**The extended Money Back Guarantee (30 day) applies to the Olfi one.five cameras only and excludes the following products: Memory cards, Waterproof housing, Apparel, Mounts and Accessories – all of which are covered under the standard 14-day cooling-off rights.