September 6, 2019 at 9:50 am #28502
Thanks for reaching out. Are you, by any chance using the app when this occurs? I’ve forwarded on your comment to my colleague for assistance but we are aware that the app has a small issue recognising 24 hour date format. This has been scheduled for a fix soon. Also because of the coding for the time and date, this is also the reason why your time stamp will be turning itself on. This is an issue with the settings cog in the app.
please bear with us whilst we rectify the issues you’re experiencing, and thanks for reporting them too!