Reply To: connecting to Moto G4 phone


Hi John,

I’m glad you’ve got it working and thank you for explaining what steps you took to get there – it’s so helpful to other users.

Right, so, the Setup menu – what do you mean by saying that this option doesn’t seem to do anything? You should be able to enter the Setup Menu in any camera that you have so this concerns me.

When you turn your camera on with a long press of the power button, your camera will turn on in video mode. If you press the power button again but briefly, it will change to photo Mode. If you press it again briefly, it will take you into the Main Menu. To get to the setup menu from here, use the keys on the side of the camera to scroll down 11 clicks to the image of the settings cog. When this is highlighted in red, press the shutter button to enter that menu. The shutter button is the ‘Other’ button on the top of the camera. This is used to confirm choices. Once inside the setup menu, You’ll be able to scroll through the options using the keys on the side of the camera again. If you wanted to get to the format function, scroll up 3 clicks until Format is highlighted in Red and select the shutter button to confirm. Then scroll to OK and again, press the shutter button to confirm your choice. The format will be done in a matter of 1-2 seconds. It will not tell you it is complete, it’ll just flash up with Please wait…

If you find that you cannot enter the Main Setup menu, please try turning your camera off, removing the memory card and turning the camera on again but without a memory card inserted, and see if that makes a difference. You may see an error message asking you to insert the memory card but if you briefly press the shutter button, this message will disappear and allow you to control the camera. Try following the instructions above to get into the Setup Menu and let me know how you’re getting on. If you can’t get in the Main Setup menu unless your memory card is not present, this would suggest a issue with your memory card so please let me know.

Also, If you couldn’t get into the Main Setup Menu, did you format your card in your computer instead of in the Olfi?

I look forward to hearing from you.