Shipping Information

Tracking your order

When your order is shipped, you will receive an email to the address that you provided us. In this email there will be a tracking number. Track your order >

Ireland


Standard Delivery £10.00

  • Usually delivered within 3-7 days (aim 3-5 days) although at busy times this may be longer.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery £20.00

  • Usually delivered within 1-4 days
  • Delivery is Monday to Saturday

Note: Subject to placing your order before specific cut-off times (1 pm GMT) Monday – Friday (Except UK bank/public holidays)

United Kingdom

(England, Wales, Scotland, Northern Ireland and the Channel Islands)

Standard Delivery £5.00

  • Free – when you spend over £50.00
  • Usually delivered within 3-4 working days, although at busy times this may be longer.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery £6.00

  • Usually delivered within 1-2 working days, although at busy times this may be longer.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Next Working Day Delivery – Guaranteed £7.95

  • Delivered between 7 am and 1 pm Guaranteed
  • Delivery is Monday to Friday.
  • Place your order by 1 pm Monday – Friday

(Ordering before 1 pm on Friday will mean delivery before 1 pm on Monday (Except bank holidays)
Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Please contact us at [email protected] for extended delivery options, which includes a guaranteed Saturday delivery.

France


Standard Delivery £10.00

  • Usually delivered within 3-7 days although at busy times this may be longer.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery £20.00

  • Usually delivered within 2-5 days
  • Delivery is Monday to Saturday

Note: Subject to placing your order before specific cut-off times (1 pm GMT) Monday – Friday (Except UK bank/public holidays)

Germany


Standard Delivery £10.00

  • Usually delivered within 3-7 days (aim 3-5 days) although at busy times this may be longer.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery £20.00

  • Usually delivered within 3-5 days
  • Delivery is Monday to Saturday

Note: Subject to placing your order before specific cut-off times (1 pm GMT) Monday – Friday (Except UK bank/public holidays)

Netherlands


Standard Delivery £10.00

  • Usually delivered within 3-11 days (aim 5-7 days) although at busy times this may be longer.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery £20.00

  • Usually delivered within 2-5 days.
  • Delivery is Monday to Saturday

Note: Subject to placing your order before specific cut-off times (1 pm GMT) Monday – Friday (Except UK bank/public holidays).

Scandinavia/Nordic countries

(Denmark, Sweden, Norway, Finland, Iceland)

Standard Delivery EU £10 / NON-EU:£8.33

  • Usually delivered within 3-7 days although at busy times this may be longer.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery EU £20 / NON-EU:£16.67

  • Usually delivered within 2-5 days
  • Delivery is Monday to Saturday

Note: Subject to placing your order before specific cut-off times (1 pm GMT) Monday – Friday (Except UK bank/public holidays)

Rest of Europe


Standard Delivery EU £10 / NON-EU:£8.33

  • Usually delivered within 3-11 days (aim 5-7 days) although at busy times this may be longer.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery EU £20 / NON-EU:£16.67

  • Usually delivered within 2-5 days
  • Delivery is Monday to Saturday

Note: Subject to placing your order before specific cut-off times (1 pm GMT) Monday – Friday (Except UK bank/public holidays)

Australia


Standard Delivery £10.00

  • Usually delivered within 7-15 days (can take up to 3 weeks) although at busy times this may be longer.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery £30.00

  • Usually delivered within 3-5 days.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Canada


Standard Delivery £10.00

  • Usually delivered within 7-15 days (can take up to 5 weeks due to a Canadian Customs Postal Issue) – please contact us at [email protected] for alternatively available couriers – we will be happy to help!
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery £30.00

  • Usually delivered within 3-5 days
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Japan


Standard Delivery £10.00

  • Usually delivered within 4-14 days although at busy times this may be longer.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery £30.00

  • Usually delivered within 2-5 days
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

UAE

(Abu Dhabi, Dubai, Ajman, Fujairah, Ras al Khaimah, Sharjah and Umm Al Quwain)

Standard Delivery £10.00

  • Usually delivered within 5-7 days (can take up to 3 weeks) although at busy times this may be longer.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery £30.00

  • Usually delivered within 3-5 days.
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

USA


Standard Delivery £10.00

  • Usually delivered within 5-7 days (can take up to 3 weeks, depending on where you are)
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery £30.00

  • Usually delivered within 3-5 days
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Rest of World


Standard Delivery £10.00

  • Usually delivered within 5-14 days (can take up to 3 weeks, depending on where you are)
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Express Delivery £30.00

  • Usually delivered within 3-5 days
  • Delivery is Monday to Saturday

Delivery times are subject to placing your order before the specific cut-off time (1 pm GMT) Monday – Friday (Except bank/public holidays)

Please note the following:

  • We do not deliver on Sundays or public/bank holidays.
  • Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after the relevant cut-off time on Friday will not be processed until Monday.
  • Orders placed after the relevant cut off time will be treated, for the purposes of delivery, as having been placed the next working day.
  • All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified unless it is a guaranteed service
  • You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you. However, if you are specifying a different country for delivery, you may be required to provide more information before your item is shipped. This is for your fraud protection, as well as ours.
  • Larger deliveries may require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is.
  • If you leave specific delivery instructions with your order (For example, Leave in the garage), Olfi cannot be held responsible if your item goes missing.
  • We do not allow specific delivery instructions to be left for items over $60/€60/£50, for your protection.

Payment Methods

We accept the following Payment Methods:
MasterCard, Maestro, Visa, Visa Electron, American Express and PayPal
(PayPal: you can check out as a guest if you do not have a PayPal account).

Tracking your order

You will be able to track your order by visiting Your Account, signing in and clicking on Order History.

We will also send you an email at each stage of the process, i.e. when the order is placed and when the order has been dispatched (please check your spam or Junk mail if you’ve not received any notifications). You will also get an automated e-mail with your tracking details on once your order has been dispatched.

All UK orders (Standard, Express and Guaranteed services) and every other Standard Delivery option for Europe and Rest of World:

Royal Mail – can be contacted via, www.royalmail.com or 0845 601 5726

Europe and Rest Of World Express service:

DHL Express  – can be contacted via, https://parcel.dhl.co.uk or 0844 248 0844